NYtimes.com "The data is encoded in light patterns that are stored in light-sensitive material. The holograms act like microscopic mirrors that refract light patterns when a laser shines on them, and so each hologram’s recorded data can then be retrieved and deciphered."
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Do you know who is your customer?
It sounds like a simple question, but you will be surprised how many companies will miss that.
Consider following example (P.S. its my interpretation of Google but to me it makes sense)
Who is Google's Customer?
A. Companies that advertise on Google?
B. General Public that searches on Google?
Correct answer is B, Google's customer is not the companies that use Google to post their ads, not the companies that pay Google money. Google's customers are you and I, who search on Google constantly. Google understands that if it enhances the search experience of people and make them use Google as their prime search engine, the dollars will automatically flow via companies in the form of advertisements because companies would advertise where people are and if people are on Google, where else would the Ad dollars go.
So, stop what you are doing, think hard and answer the question:
Do you know who your customer is? and once you find that out, do everything you can to make their experience better, dont worry about making money, it will come. Enhance your customer's experience, go beyond their expectations and your company will succeed.
Consider following example (P.S. its my interpretation of Google but to me it makes sense)
Who is Google's Customer?
A. Companies that advertise on Google?
B. General Public that searches on Google?
Correct answer is B, Google's customer is not the companies that use Google to post their ads, not the companies that pay Google money. Google's customers are you and I, who search on Google constantly. Google understands that if it enhances the search experience of people and make them use Google as their prime search engine, the dollars will automatically flow via companies in the form of advertisements because companies would advertise where people are and if people are on Google, where else would the Ad dollars go.
So, stop what you are doing, think hard and answer the question:
Do you know who your customer is? and once you find that out, do everything you can to make their experience better, dont worry about making money, it will come. Enhance your customer's experience, go beyond their expectations and your company will succeed.
CEO Corner: "Who is more important my Employees or my Customers"
We always hear companies stress and take pride that to them "Customer" comes first and they should do anything and everything to make the "Customer" feel special and satisfied.
But in that process, lot of companies end up neglecting their Employees, is that wise? I would say NO it is not. To a CEO, his employees should come before their customers.
We live in a society where majority of products are a commodity, it is rare that a company has something special or different that is exclusively offered by them. Therefore, one of the ways companies can stand apart is via excellent customer service. A happy, satisfied and loyal Employee will go extra mile to provide extra service to the customer and switch him from a satisfied customer to a Loyal customer. And an unhappy, average employee will provide an average service.
Think about it: You are a Service company and what if your unhappy/unmotivated employee starts pissing off 1 customer/month, how much damage can it cause.
Employee satisfaction, pride, happiness makes a difference if the employee with log out at 5.00pm or stay extra hour to help the customer with their issues.
My recommendation to companies and CEO's: Take care of your employees, cherish them, nurture them, invest in their education and as they improve so will your company.
But in that process, lot of companies end up neglecting their Employees, is that wise? I would say NO it is not. To a CEO, his employees should come before their customers.
We live in a society where majority of products are a commodity, it is rare that a company has something special or different that is exclusively offered by them. Therefore, one of the ways companies can stand apart is via excellent customer service. A happy, satisfied and loyal Employee will go extra mile to provide extra service to the customer and switch him from a satisfied customer to a Loyal customer. And an unhappy, average employee will provide an average service.
Think about it: You are a Service company and what if your unhappy/unmotivated employee starts pissing off 1 customer/month, how much damage can it cause.
Employee satisfaction, pride, happiness makes a difference if the employee with log out at 5.00pm or stay extra hour to help the customer with their issues.
My recommendation to companies and CEO's: Take care of your employees, cherish them, nurture them, invest in their education and as they improve so will your company.
7 Awesome and free Image Editors
"As digital images get more widespread nowadays, so does the need to edit them to make them better. What happens when you are caught between the insufficient features of Microsoft Paint, and the wallet-blowing cost of Photoshop? Here are some takes on a few of the best free image editors that might come close to commercial ones in terms of functionality."Read More..
SEO: A Six-Step Link Building Plan by Dante Monteverde
WebsiteMagazine.com "Much has changed in the world of link building. Older strategies like directory submissions, press releases, and of course buying text links are no longer as effective as they once were. What hasn’t changed is that a successful link-building campaign is the key to a winning search engine optimization strategy. Let’s review a six-step plan to start a successful link-building campaign for new websites."Read More...
10 Ways to Improve Blog Traffic in 30 Minutes or Less
Problogger.com
This is a great post by ProBlogger and it covers the key points very well, especially Point #4. Use the link to read the rest. Enjoy
This is a great post by ProBlogger and it covers the key points very well, especially Point #4. Use the link to read the rest. Enjoy
"1. Create link clusters within your blog
A link cluster is a group of links that you can point at a post or page to improve its search engine ranking. Let’s say you have a post that’s ranked for ’stupid business ideas’. Edit 10 of your other posts to create links (using ’stupid business ideas’ as the anchor text) to the ’stupid business ideas’ post and you will surely move up in Google for that keyword. This process can be implemented in about 10 minutes and can be used for any keyword your site ranks for or is trying to rank for.
2. Rework HTML title tags of trafficked posts
By watching your stats, you can often identify posts that get search traffic from a keyword, even though the keyword isn’t listed in the HTML title of the post. By editing your posts’ HTML titles to add the keywords they cover, you can strengthen the rankings and therefore the traffic that the post generates. You can easily make a difference with this method in less than 20 minutes. This method combines very well with #1.
3. Invite your readers to connect with you on StumbleUpon and Facebook
You can never ever have too many friends on SU and Facebook. Inviting existing readers to find you on these services with a post should take less than 20 minutes. "
Hail Mary Prayer $0.07 each???
InformationAgePrayer.com
"Information Age Prayer is a subscription service utilizing a computer with text-to-speech capability to incant your prayers each day. It gives you the satisfaction of knowing that your prayers will always be said even if you wake up late, or forget."
"Information Age Prayer is a subscription service utilizing a computer with text-to-speech capability to incant your prayers each day. It gives you the satisfaction of knowing that your prayers will always be said even if you wake up late, or forget."